House Insurance UK

Types of insurance cover

Insurance Costs

House Policy documents

Glossary

FAQ's

Move on...

House Insurance UK

There are two different forms of insurance that fall under the household insurance label: buildings insurance and contents insurance. They are often sold together by insurance companies. However, buildings and contents insurance are, in fact, quite different. Before taking out a policy which covers both we advise you to think about these differences and consider whether you really need blanket buildings and contents insurance - which is what most companies will try and sell you - or whether or more tailor made approach might be appropriate.

Buildings insurance typically covers you for damage to the outside of your property and internal fixtures such as fitted kitchens caused by:

- natural disasters such as floods, earthquakes etc
- collateral damage caused by such events (eg from objects brought down in a storm)
- aircraft
- theft or attempted theft
- man made disasters such as riots or demonstrations

You would typically also be covered for your legal liability in the event of someone injuring or - God forbid - killing themselves as a result of being in or on your property (subject to a maximum payout amount by the insurance company).

One of the most important clauses in a buildings insurance policy relates to subsidence. Put simply you are covered for damage to your property resulting from certain types of subsidence but by no means all types (see our 'Policy documents' page for more on this). You are strongly advised to read the section in your policy on subsidence carefully.This is a complicated area of buildings insurance and many people suffer huge disappointment when they discover not only that their house is falling apart but also that the insurance company is able to avoid paying out because of some weasel wording on subsidence in the policy document.

Contents insurance typically covers you for damage or loss of anything in the home which isn't a fixture (eg personal possessions, furniture, pictures etc). The circumstances in which you would be entitled to receive compensation are generally the same as those relating to buildings insurance (egdisasters, theft etc). Similarly you would normally be entitled to receive a payment under a contents insurance policy if someone injures themselveson an item in your home.

By far the most common reason for a claim under a contents insurance policy is theft. As a result, people tend to focus on things that are easily stolen when insuring the contents of their homes such aselectrical items, jewellery and anything else thatis easily moved. Don't lose sight of the fact, however, that some burglaries involve thieves parking a large truck outside your house - normally when you are away on holiday -and systematically removing the contents of your home. So don't just think about the televisions and computers when taking out contents insurance cover. Also pay very particular attention to the clauses in your policydealing with security. You may find that you are not covered at all if you fail to put the burglar alarm on or have inadequate locks on your windows. If in doubt consult the insurance company on exactly what their securityclauses mean before signing up to a policy.

Contents insurance policies will usually pay you the replacement value of any items lost or stolen ifyou make a claim (ie the cost of a new item) but sometimes they will only pay the actual (ie depreciated) value of any items lost or stolen. Make sure you know which applies in your case. There could be a significant difference between the two.

For a fuller description of precisely what is covered under each type of policy see our Policy documents page.

Here are a few things you should pay particular attention to in the context of both contents and buildings insurance:

  • excesses: as with nearly all other types of insurance, household insurance policies will normally contain a provision that requires the policy holder to pay the first piece of any claim (known as an 'excess'). Suppose you are burgled and you make a claim of 2,500 and that the excess on your policy is 500. In this example you would be required to pay the first 500 and the insurance company would pay the remaining 2000. Increasing the amount of the excess can be a way of reducing the annual premium you pay (see our 'Cost' page for more).It is tempting to increase the excess as far as the insurance company will allow in order to reduce the amount of cash leaving your wallet upfront. However, if you propose to go down this route make sure you are realistic aboutyour ability to cover the amount of the excess if you make a claim in the future

  • exclusions: insurance companies are masters atcarving out circumstances in which they do not have to make any payments. These are known as 'exclusions'.Wereferred above to the requirement on the policy holder to use such things as burglar alarms andwindow locks. These are typical exclusions (ie circumstances where, if you don't comply with the insurance company's requirements, they will not pay out under a claim). However, there are also often some rather more obscure exclusions. Some policies, for instance, insist that you have at least one fire extinguisher in the house - not something that most peoplehave and certainly not something that most people are aware of. So make sure that you read the exclusions paragraphs of your policy carefully and comply with what they say

  • extensions: an extension is something that has been added to the standard level of cover on your policy. 'Accidental cover' on a contents insurance policy would be a good example of an extension.A standard contents insurance policy would not normally cover you in the event of accidental damage to something in your home. However, if you have elected to pay an additional premium for accidental damage then you would be covered if - say - you spill something on your new carpet

  • amount of cover: arguably the most important thing to consider when insuring your home is the amount of cover you take out. For a buildings insurance policy your cover would be for an amount that enabled you to refinance the rebuilding of your home in the event that it was destroyed completely. (Note this is not necessarily the same as the value of your home - particularly in a place like London where property values far exceed rebuilding costs). For contents insurance the position is more complicated. When you fill out a contents insuranceapplication form the insurance company will ask you toplace a figureon the costs ofreplacing every single moveable item in your home.If your home burns down you will indeed need to replace every single item. However, the problem here is one of cost versus the probability of your house burning down. What a lot of people do issay to themselves that the probability of my home burning down is low therefore I will only insure the value of the contents of my home for a percentage of their true value. Over time the premiums I save can be added(at least notionally) to a fund that will 'top up' the proceeds paid out by the insurance company if I do in fact need to make a claim. However, if you do this bear in mind that any claim you make is liable to be reduced by the insurance company on the grounds that your overall level of cover is inadequate. Suppose the replacement value of all the items in your home is100,000 and that you take out total contents cover of 25,000. If you have a 'minor' burglary and electrical goods worth 1,000 are stolen, the insurance company will only pay out 250 (ignoring any excess) on the grounds that you are underinsured by 75%

    *Home-Insurancefacts accepts no responsibility for any use of the information provided and shall not be liable for any loss or damage incurred as a result of relying on information contained on this website
    Disclaimer & Contact | House Insurance